How we partner with advisers.
We’re ready when you are.
Life insurance can be tricky.
We don’t think it needs to be – which is exactly why we created Integrity. Our business is all about making life insurance simpler, easier and more accessible, so you can get on with doing what you do best – helping your clients.
Why Integrity?
Determined to be different (and better), we co-created Integrity with the help of advisers, to build a business that is here to support your customers.
Real opportunities, real partners.
We want you to think of us as an extra pair of skilled hands, and an extension of your business. With us you can expect;
- A true partnership, we are dedicated to supporting you through policy design, administration and claims allowing you to focus on your core proposition, advice.
- A CPD accredited group risk insurance training program to enhance your skills or introduce a new revenue source into your business.
- Great pricing.
- Responsive and accessible with fast turnaround times.
- Fair outcomes and decisions for your customers.
- View your clients’ details online 24/7, from any device.
- An optional executive policy with no waiting periods on specified injuries, additional lump sum payments for specified crisis events and nursing care benefits during the waiting period.
- Loadings and exclusions made clear from the get-go.
- Clear, proactive communication so you’re never kept guessing.
- Meticulous data management, so you only have to provide information once.
- An insurer that respects you and your clients.
Say hello to our team.
Suzie Brown
Julie James
Matthew Sherlock
Amie Pachos
Tom Cincotta
Ashton Fernando
Alicia Faour
Josh Lawrence
Liz Dzelmanis
Voula Makris
Tanya Woolnough
Wes King
Like to learn more?
Suzie Brown
General Manager of Distribution
Suzie has significant sales, large account and Adviser management experience across the Australian life insurance market. Her industry experience has been across many channels including retail insurance, group insurance including industry superannuation funds, master trusts, platforms, and corporates. Suzie recently spent 10 years at TAL in a variety of roles, including Head of Clients & Market Development, Group Insurance where she managed key accounts including IOOF and the Bendigo & Adelaide Bank. She is actively involved in Association of Financial Advisers (AFA) and believes strongly in the value of engagement through the provision of advice and health and wellness outcomes for our customers.
Julie James
Regional Manager - Retail
Julie has had extensive experience in life risk, working in Adviser practices, as well as working in retail distribution for both small and large product manufacturers, the most recent being CommInsure as State manager for past 7 years. She is well respected within the industry and has been AFA NSW State Committee Chair for over 10 years. Her commitment to assisting advisers is second to none as is her commitment to the industry as a whole. In her spare time she enjoys time with her family including 7 grandchildren and fine dining whenever possible.
Matthew Sherlock
Senior Business Development Manager
Matthew is a qualified Solicitor and previously specialised in Insurance Law. He left the legal profession to go into the financial planning industry where he jointly owned a financial planning business. As a financial planner he provided advice covering all aspects of the industry but mainly risk insurance. Matthew has worked as a risk specialist Adviser for 21 years before joining Integrity Life in retail business development.
Amie Pachos
Business Development Manager
Amie’s background is in retail protection and superannuation. Working for both Financial Advisers and product manufacturers has made her a passionate advocate for the importance of sound financial advice. She has held various distribution roles at AMP, before working for CommInsure as a Business Development Manager, where her focus was providing product, strategy and technical support to Financial Advisers and their staff. Amie also assists and contributes to the AFA Communities of Practice, encouraging financial services professionals to share ideas and collaborate within their professional communities.
Tom Cincotta
Regional Manager - Retail
Tom has accumulated a wealth of business development experience with CBA, ANZ and Zurich Insurance. Tom joins us after over a decade of successful and well-established years at CommInsure. A practised business development professional, Tom takes pride in providing high-quality, ongoing service to risk Advisers, financial planners and dealer groups. Tom specialises in product, technical support, sales, strategy and relationship services. Tom is extremely passionate about life insurance and its importance to end customers.
Ashton Fernando
National Business Development Manager – Group
Ash has been the primary insurance partner contact for a number of large industry funds and retail master trusts. His experience spans across both group and retail distribution channels. He has significant and valuable experience in business development, new fund integration and ongoing account management, both strategic and operational. Most recently, he held a senior client manager role at TAL where he spent the past 8 years.
Alicia Faour
Senior Business Development Manager – Retail
Alicia has first-hand experience as a Financial Planner and the challenges faced by Advisers. She has significant experience in the financial services industry, from financial planning modelling software at BOSS Software and wealth platforms at Avanteos to provision of financial advice and risk insurance distribution at ANZ/OnePath. Alicia is a strong advocate for our industry and has seen the impact of not receiving quality advice, especially within the risk insurance space.
Josh Lawrence
National Business Development Manager – Group
Josh has experience in financial services both in Australia and London. Josh has extensive knowledge of business development and strategy across group and retail insurance, pensions, superannuation and investments. Josh is very passionate about customer centricity and has recently held senior roles within Australia’s two largest life insurers, TAL and AIA.
Liz Dzelmanis
Senior Business Development Manager
Liz has significant experience in life and health insurance, from Mercantile Mutual and ING to Asteron, AMP and most recently OnePath. She is a passionate advocate for the need for insurance and the benefits of lasting affordable cover. Liz has developed many successful business partnerships in challenging times and has a genuine interest in Advisers and their success. Liz is a trusted partner for stakeholders and a strong negotiator, striving towards consistent and sustainable success.
Voula Makris
Senior Business Development Manager
Voula has a great breadth of experience in the financial services industry. Her industry experience spans business development and customer roles at CommInsure, CFS and AMP. Voula enjoys working with Advisers to identify their needs and deliver a high standard of service.
Tanya Woolnough
State Manager - Retail
Tanya is well respected within the finance industry, with extensive experience in Risk Insurance, Business Development and Product. Before joining Integrity, Tanya worked for Zurich as a Business Development Manager and spent close to 10 years at AMP as a Business Development Manager and Personal Wealth Protection Manager. Not only is she passionate about supporting Advisers, Financial Planners and Dealer Groups, she also strives to deliver a high standard of service.
Wes King
State Manager - Retail
Having worked in the industry initially as an Adviser, Wes has a deep understanding of financial planning, wealth advice and the difficulties Advisers face. Wes has worked for OnePath as a Senior BDM for life risk, has been a Business Development Manager for CommInsure and a State Manager for Guardian Advice. Wes takes pride in his relationships with Advisers, Financial Planners and Dealer Groups, going above and beyond to ensure they have what they need to do what they do best – give advice.