An important notice.
Integrity Group Holdings Limited (IGHL) advises that its wholly owned subsidiary Integrity Life Australia Limited (ILAL) (together Integrity Group) will no longer be writing new life insurance policies in the Retail Advised and Corporate Group Insurance channels.
For the Retail Advised channel, this change will take effect from 29 September 2023. This means that any inflight quotes and applications will need to be InForce by this date. Any applications which are not completed by this date will not be proceeded with.
For the Corporate Group channel, this change will take effect from 5 September 2023. Any quotes that have been accepted prior to 5 September 2023 will be honoured and installed.
For existing policyholders and lives insured, we remain committed to your needs. There will be no change to existing insurance Policy terms and conditions in accordance with the relevant Product Disclosure Documents (PDS) and Policy Documents. This means that existing policyholders and lives insured will be able to modify their cover as their personal situation changes. Our commitment to claims is unchanged. Integrity will continue to meet Life Insurance Code of Practice obligations.
If you have any questions, please contact us at firstname.lastname@example.org
On your side, and by your side.
Claims time is when you need someone to make the process quick, simple and easy – and it’s when you’ll see how much Integrity is willing to do to help. We’ll take charge of the process, do the heavy lifting so you can get on with your life.
We never treat claims as a transaction – they are given the care and respect they deserve. We look for every opportunity to pay claims, and if we can’t, we’re straight up about the reasons why. We assign you a dedicated person, so you’re dealing with someone who knows you and what you are going through.
Get in touch straight away.
The sooner we know, the sooner we can check what you’re eligible for and start helping you as priority.
Send in supporting info.
We’ll let you know what we need and you can rest assured we only ask for what’s absolutely necessary.
We'll assess and pay.
We do what’s right for you, not what’s convenient for us. We pay income Insurance benefits on the day that suits you.
Whatever happens, you can rest assured that with Integrity, we keep your best interests at the heart of everything we do.