On your side, and by your side.
Claims time is when you need someone to make the process quick, simple and easy – and it’s when you’ll see how much Integrity is willing to do to help. We’ll take charge of the process, do the heavy lifting so you can get on with your life.
We never treat claims as a transaction – they are given the care and respect they deserve. We look for every opportunity to pay claims, and if we can’t, we’re straight up about the reasons why. We assign you a dedicated person, so you’re dealing with someone who knows you and what you are going through.
Get in touch straight away.
The sooner we know, the sooner we can check what you’re eligible for and start helping you as priority.
Send in supporting info.
We’ll let you know what we need and you can rest assured we only ask for what’s absolutely necessary.
We'll assess and pay.
We do what’s right for you, not what’s convenient for us. We pay income Insurance benefits on the day that suits you.
Whatever happens, you can rest assured that with Integrity, we keep your best interests at the heart of everything we do.